MediaLight Bias Lighting

Shipping Rates

COVID-19 Alert:
Thank you for understanding our temporary suspension of our delivery guarantees. If you do not find these terms agreeable, please do not order at this time.

Important delivery delay information. Orders confirm acceptance.
  • A DHL shipment is not considered lost until it has not been delivered for 14 days.
  • A USPS International shipment is not considered lost until it has not been delivered for 60 days. 
  • A domestic USPS shipment is not considered lost until is has not been delivered for 14 days.
  • Our liability for missing orders when a customer uses a 3rd-party freight forwarder is limited to delivery to the freight forwarder within the timeframe given above. Any claims for lost merchandise must occur between the customer and their freight forwarder. We are not responsible and will not refund orders lost by freight forwarders.
    • There are very significant warranty limitations that apply when a freight forwarder is used.  See our warranty page for more information. WE CANNOT STRESS THIS ENOUGH: We strongly discourage the use of freight forwarders. However, if you use one you do so entirely at your own risk. Allow our site or our dealers to ship directly to enjoy full warranty and loss protection. 
Please note, that we have dealers in Europe, Canada, Australia, Japan, China, and New Zealand, and while the prices might appear to be higher, you will avoid the nasty surprise of customs and brokerage duties by buying locally. If you order from the USA and you do not accept an international shipment because you don't want to pay the duties, we will not be able to provide a refund of your order.
Duties are based on the total retail price plus the cost of shipping.  We cannot enter a lower cost on the customs form. 

United States
Free shipping for orders over $35
Other methods are charged at the actual carrier rate. You can view the shipping rate calculator in your cart during checkout. 

Canada
You can view the shipping rate calculator in your cart during checkout. 
This rate doesn't include any customs or brokerage fees.  It does not include local sales taxes or value added taxes.  For faster delivery, and to avoid unpredictable fees, please consider ordering from our Canadian partner site

People's Republic of China
Postal Class: China Post
Orders under 1 lb: $3
Orders between 1.001 -10 lb: $6
Orders over 10.001 lb: $10

Worldwide Shipping Rates (Everywhere outside the USA and Canada) 
We charge the actual shipping cost for the method selected.  You can view the shipping rate calculator in your cart during checkout.  Check out our dealer map to find a dealer that is closer to you and you may be able to avoid customs duties and delays!  We are not responsible for any customs duties or brokerage fees if you choose to buy from our USA website instead of one of our international dealers.  

1) We only ship to South America, Central America and Mexico via DHL Worldwide Express.  No other methods deliver reliably and we had to discontinue all USPS service to all nations in this shipping zone because most orders sent by USPS never arrive. 

Shipping fees on BiasLighting.com do not include any customs duties or brokerage fees that you may owe upon delivery. 
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